Delivery Information
When products are in stock we aim to despatch goods within 48 hours from receipt of order.
Harnesses are individually hand made, so if an item is out of stock, please allow up to 2 weeks for delivery.
If there is going to be a delay of more than 7 days in despatching your order, we will contact you.
Our delivery services and charges are listed below:-
| Weight of Order | Service | Carriage Charge | Delivery Time | |
|---|
0 to 0.7kg
e.g. Safety Knife | 1st Class Royal Mail | £1.50 | Aim to deliver within 48 hours,
but not guaranteed. | |
e.g. Wheelchair Belt | 1st Class Royal Mail | £3.50 | Aim to deliver within 48 hours,
but not guaranteed. | |
0.8 to 1.9kg
e.g. Walking Rein | 1st Class Royal Mail, Signed For | £5.00 | Aim to deliver within 48 hours,
but not guaranteed.
Signature Required | |
1.95 to 3.8kg
e.g. Vehicle Harness | DPD Local | £8.80 | Next Working Day,
Predict Service | |
3.9 to 30kg
Multiple items | DPD Local | £13.50 | Next Working Day,
Predict Service | |
| | | | | |
| | | | |
Overseas orders.
We supply goods Nationwide including the Republic of Ireland.
Unfortunately, we can not supply goods to all European Communities (or consent to them being transported outside of the EC without our knowledge) for insurance reasons. Any harnesses obtained and used outside of the EC are not covered due to the differing legislation between countries.
For overseas orders we require payment prior to despatch so we will need to send you a pro-forma invoice on receipt of your order.
NB. We can only accept payment in GBP (sterling). Payments must include carriage charges.
Payments can be made by credit/debit card (except American Express), cheque, bankers draft & BACS (electronic bank transfer).
To pay by card please call us on 0044 1253 852298. We are open 9.00 am till 4.00 pm (UK time), Monday to Friday.
If paying by bank transfer, please advise when payment has been made to avoid any delay in goods being despatched.
Bank details can usually be found on the quotation or pro-forma invoice. NB: Paying by bank transfer incurs a surcharge due to bank charges. Please deduct surcharge from the quote/pro-forma invoice if you are NOT paying by Bank Transfer.
Delivery is usually within 14 days from receipt of payment.
